Refunds & Cancellation

Last updated: June 18, 2026

Harmony Calendar is a software product. The policy below covers each product type we sell. Questions? Email support@harmony-calendar.com.

Per-session mediation ($49.99 one-time)

Full refund within 7 days of purchase if you have not finalized or exported the mediation plan.
Once a plan is finalized, signed, or exported as a PDF, the session is considered used and is non-refundable.
To request a refund, email support@harmony-calendar.com with your purchase email.

Monthly and annual subscriptions

You may cancel at any time from your account settings or by emailing support.
Cancellation takes effect at the end of your current billing period. You keep access until then.
We do not prorate partial months or refund the unused portion of a paid period.
If you were charged a renewal you did not intend, contact us within 7 days of the charge and we'll review on a good-faith basis.

Lifetime plan

Refundable within 14 days of purchase, provided you have not exported more than one mediation plan.
After 14 days, the lifetime plan is non-refundable.

Mediator / Professional plans

Monthly plans cancel at period end, same as family subscriptions.
Annual mediator plans are refundable on a prorated basis within the first 30 days, less any sessions already conducted on the platform.

Add-ons (signed PDF, extra exports, etc.)

One-time add-ons are non-refundable once the deliverable has been generated or downloaded. If the add-on failed to deliver, we will refund or re-issue it at no charge.

Chargebacks

If you believe a charge is incorrect, please contact us first — most issues are resolved within one business day. Filing a chargeback before contacting support may result in account suspension while the dispute is reviewed.

How to cancel

Open Settings while signed in.
Choose Billing → Manage subscription.
Click Cancel. Your access continues until the end of the current billing period.

Harmony Calendar is operated by Advanced AI Solutions, LLC. This page describes refund terms only; full terms are in the Terms of Service.